Billing & Payments

Billing and plans

Eventually uses a flat monthly subscription model with no per-ticket fees. You pay a fixed subscription for the plan you choose, plus standard Squarespace Payments processing fees when you sell paid tickets. This guide covers plan options, how to change your plan, payment methods, and invoice history.

Plan comparison

Each plan includes specific limits on active events, attendees per event, and team members. All plans include core features like native Squarespace checkout, the embeddable calendar widget, attendee dashboard, QR code check-in, CSV export, mobile event creation, confirmation emails, and calendar invites.

Feature

Free

Essentials

Growth

Professional

Monthly cost

$0

$16/mo or $13/mo (billed annually)

$29/mo or $24/mo (billed annually)

Custom pricing

Active events

1

10

25

Unlimited

Attendees per event

15

25

100

Unlimited

Team members

1

1

3

Unlimited

Paid tickets & multiple ticket types

No

Yes

Yes

Yes

Recurring events

No

Yes

Yes

Yes

Custom registration fields

No

Yes

Yes

Yes

Waitlists

No

Yes

Yes

Yes

Reminder emails

No

Yes

Yes

Yes

AI-assisted setup

No

Yes

Yes

Yes

Multi-site dashboard

No

No

Yes

Yes

Client access

No

No

Yes

Yes

White-label options

No

No

No

Yes

Priority support

No

No

No

Yes

Free plan

The Free plan is designed for testing, free events, and small gatherings. It includes one active event with up to 15 attendees and one team member. You can host free RSVP events without requiring Squarespace Commerce. The Free plan is available at no cost.

Essentials plan

Essentials is ideal for regular workshops and classes. At$13/month billed annually (or $16/month monthly), you can run up to 10 active events with 25 attendees each. This plan unlocks paid tickets, multiple ticket types, recurring events, custom registration fields, waitlists, and reminder emails. Paid events require Squarespace Commerce.

Growth plan

Growth supports active event calendars and agencies managing multiple client sites. At $24/month billed annually (or $29/month monthly), you get 25 active events with up to 100 attendees each and 3 team members. Growth adds the multi-site dashboard and client access features for managing events across multiple Squarespace sites from one interface.

Professional plan

Professional is a custom plan with unlimited events, attendees, and team members. It includes white-label options, priority support, and site design and implementation assistance. This plan requires a custom quote and is not available through self-serve checkout—contact Eventually directly for pricing and setup.

Upgrading your plan

Upgrades take effect immediately. When you upgrade, you get instant access to the new plan's features and limits. Any prorated credit from your current plan is applied to the upgrade cost.

To upgrade:

  1. Go to Settings in your dashboard.

  2. Select Billing.

  3. Review available plans and select the one you want.

  4. Confirm your payment method and complete the upgrade.

Downgrading or canceling

Downgrades and cancellations take effect at the end of your current billing period. You'll retain access to your current plan's features until then.

Before downgrading, export any data that requires higher-tier features. If you're over the new plan's limits for active events or attendees, you may need to reduce your event count before the downgrade completes.

To downgrade or cancel:

  1. Go to Settings and select Billing.

  2. Choose your new plan or select the option to cancel.

  3. Review the changes and confirm.

Payment methods and billing information

You can update your payment method and billing address from the Billing section in Settings. This is where you'll also see your current plan, subscription status, and next renewal date.

For paid events, payments from your customers are processed through Squarespace Payments. Eventually does not charge per-ticket fees, but standard Squarespace processing fees (2.9% + $0.30 per transaction) apply and those fees go to Squarespace, not Eventually.

Invoices and receipts

Your complete invoice history is available in Settings under Billing. Each invoice is generated automatically after a payment and can be downloaded as a PDF.

To access invoices:

  1. Go to Settings and select Billing.

  2. Scroll to the invoice history section.

  3. Click to download any invoice as a PDF.

If you need invoices sent to your accounting team, you can set up invoice notification emails from the Billing settings page.

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