Tickets & Pricing

Manage recurring event ticketing limits and access

Each session in a recurring series manages its own capacity, sold-out state, and ticket access. Setting limits per session prevents one sold-out Tuesday from blocking Thursday's sales, and combining capacity controls with pre-sales or access codes lets you gate recurring events exactly as you would one-time events.

How capacity works across recurring sessions

When you create a recurring event, Eventually generates individual sessions for each date. Each session has its own attendance controls:

  • Total event capacity — caps combined attendance across all ticket types for that single date only.

  • Per-ticket limits — cap sales for a specific ticket type on that date only.

  • Sold-out status — determined independently per session. A sold-out Tuesday does not affect Wednesday availability.

Leave either field blank to set unlimited capacity for that session.

Set capacity for a single session

  1. Open the recurring event in the Eventually dashboard and select This event in the edit scope dialog.

  2. Expand the Tickets & capacity section.

  3. Enter a Total Event Capacity and/or per-ticket limits for the ticket types you want to cap.

  4. Save the event.

Changes apply only to that occurrence. Other dates in the series keep their original limits.

The Tickets & capacity section showing the Total Event Capacity field and per-ticket limits for General Admission and VIP

Set capacity for all future sessions

  1. Open the recurring event and select This and following events in the edit scope dialog.

  2. Update the Tickets & capacity settings.

  3. Save the event.

All future sessions receive the new limits. Past occurrences are unaffected.

How sold-out behavior works per session

When a session reaches its total event capacity, or when every ticket type on that session has sold out, that date shows as sold out. Other dates in the series remain available for purchase.

If one ticket type reaches its limit while other types are still available, that ticket type shows as sold out on that date only. Buyers can still purchase other ticket types for the same session.

Pre-sales and recurring events

Pre-sales apply to events by tag. If your recurring event carries a tag with an active pre-sale, every session in the series follows the same timing windows:

  • Visible at — when sessions first appear in the calendar widget.

  • Bestie access starts — when early buyers can purchase tickets, optionally protected by an access code.

  • Public on-sale — when tickets are available to all visitors.

Because pre-sales apply by tag, adding or removing a tag from the recurring event changes which pre-sale schedule controls it. If an event has multiple tags, it follows the pre-sale schedule of any tag it belongs to.

The New pre-sale form showing the Timing fields: Visible at, Bestie access starts, and Public on-sale

Access codes and recurring events

Access codes are set per ticket type, not per event. When you add an access code to a ticket type on a recurring event, the code applies to that ticket type across every session in the series.

To change which ticket types are gated for a single session, edit that occurrence with the This event scope and update the Access code field on the relevant ticket types.

The ticket type editor showing the Access code field and its helper text

Using pre-sales and access codes together

You can combine both features on a recurring event. For example:

  • A pre-sale schedule controls when sessions appear and when public sales open.

  • An access code on a VIP ticket type hides that tier until buyers enter the code, even during public on-sale.

This is useful for member-only pricing or private tiers within a recurring class or workshop series.

When to change capacity for a single session vs. the whole series

You want to...

Choose

Lower capacity for one date because of a smaller venue room

This event

Add a new ticket tier starting next week

This and following events

Fix a typo in the event description across all dates

All events

Remove a ticket type that is no longer offered

This and following events

Increase total capacity for the entire series

All events

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