Tickets & Pricing

How capacity and "sold out" work

Coming soon — This article is being written. Check back shortly for the full guide.

When your event sells out, Eventually displays a Sold out status to potential attendees. This article will explain exactly how that status is determined and what your attendees see.

What this article will cover

  • Event-level sold out — When total event capacity is reached and no tickets are available

  • Ticket-type sold out — When a specific ticket tier (like VIP) reaches its limit while other tickets remain available

  • Combined capacity scenarios — How sold-out status works when you use both total event capacity and per-ticket limits together

  • What attendees see — The difference between "This ticket type is sold out" and "Event is at capacity" messages

  • Waitlists — How to let attendees join a waitlist when your event sells out

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