When you create or edit an event, you can set an overall capacity for the entire event, per-ticket limits for each ticket type, or both. This guide explains how each setting works and when to use them.
Eventually uses two separate controls for managing attendance:
Total Event Capacity — The maximum number of attendees across all ticket types combined. Leave this blank for unlimited capacity.
Ticket Limit — The maximum number of tickets available for a specific ticket type. Each ticket type can have its own limit, or none at all.
Both settings work independently. You can use one, the other, or both together.
Total event capacity controls how many people can attend your event overall, regardless of ticket type. This is useful when you have a venue with a fixed occupancy.
Open your event for editing.
Expand the Tickets & capacity section.
Enter a number in the Total Event Capacity field.
Save your event.
When total event capacity is set, all ticket sales stop once the combined total reaches that number. Leave the field blank for unlimited capacity—if you don't enter a number, there's no overall cap.
Each ticket type can have its own separate limit, which is useful when different ticket types have different constraints—such as VIP availability or early-bird pricing tiers.
Open your event for editing.
Expand the Tickets & capacity section.
For each ticket type, enter a number in the Ticket Limit field, or leave it blank for unlimited.
Save your event.
When a ticket type reaches its limit, it shows as Sold out on your calendar widget and during checkout. Other ticket types remain available if they haven't reached their own limits.
You can combine total event capacity with per-ticket limits. Here's how they interact:
If total event capacity is 100 and you have three ticket types with limits of 50 each, the event sells out at 100 total attendees—even though each ticket type could theoretically sell 50 tickets, they share the same 100-person cap.
If total event capacity is 100 and one ticket type has a limit of 20, that ticket type sells out once 20 are sold, while the other ticket types continue selling until the combined total reaches 100.
You're hosting a workshop in a room that holds 50 people. You offer General Admission and VIP tickets.
Total Event Capacity: 50
General Admission Ticket Limit: Blank (unlimited)
VIP Ticket Limit: 10
Result: VIP tickets sell out after 10 sales. General Admission keeps selling until the combined total reaches 50. The event then shows as sold out.
You're running an ongoing event series with no venue limit, but you want to limit your early-bird pricing to the first 25 tickets.
Total Event Capacity: Blank (unlimited)
Early-bird Ticket Limit: 25
Standard Ticket Limit: Blank (unlimited)
Result: Early-bird tickets sell out after 25 sales. Standard tickets continue selling with no cap. Because there's no total event capacity, the event never sells out—early-bird just becomes unavailable.
